Users' committee

The users' committees are the guardians of users' rights. They ensure that users are treated with respect for their dignity and rights. They speak for users to the institution’s authorities.


  1. Inform users of their rights and obligations.
  2. Help improve the quality of users' living conditions and evaluate the level of user satisfaction with the services at the institution.
  3. Defend the collective rights and interests of users or, upon request, the rights and interests of an individual user, before the institution or any competent authority.
  4. Accompany and assist users, upon request, in any actions they undertake, including filing a complaint.

Contact us

Tel. 514-484-7878, poste 61728

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